Customer Background

The customer, based in South Korea, is a manufacturer specializing in precision mechanical components. Since their products require high hardness and wear resistance during use, they have always placed great importance on heat treatment processes. Their previous equipment was a conventional oil quenching furnace, but it struggled to control deformation and surface quality. To overcome these limitations, the customer decided to adopt a vacuum oil quenching furnace to enhance their process capabilities.

Customer Requirements

During communication, the customer highlighted several specific requirements:

Reduced deformation: Achieve better dimensional accuracy through uniform heating and rapid cooling in a vacuum environment.

Improved surface quality: Minimize oxidation and decarburization;

Process control: Precise temperature and cooling control to ensure repeatable results;

Safety and stability: Reliable sealing and safety measures during oil quenching operations.

Delivery and Customer Feedback

After assembly and commissioning, the Brother Furnace engineering team carried out strict factory inspections to ensure that the vacuum system and cooling system met the design standards. The equipment was then securely packed and shipped to South Korea, where it has now arrived safely at the customer’s facility. During the initial installation, the customer expressed satisfaction with the design details and user-friendly interface, stating that the furnace exceeded their expectations and gave them confidence in future production runs.

Conclusion

The successful delivery of this vacuum oil quenching furnace has provided the customer with a more reliable solution for precision component heat treatment while also laying a solid foundation for Brother Furnace’s further development in the South Korean market. We will continue to uphold our commitment to professionalism and quality, offering high-performance vacuum heat treatment equipment to customers worldwide.