Recently, a vacuum molybdenum foil furnace manufactured by Brother Furnace was successfully packed and shipped to a customer in Canada. This shipment marks another milestone in our ongoing expansion into the North American market and reflects the growing global recognition of our equipment quality and technical support.

Customer Background

The customer, based in Canada, is a materials research company specializing in advanced ceramics and the development of novel alloys. Due to the highly demanding nature of their applications, they were seeking a furnace that could operate at ultra-high temperatures under stable vacuum conditions, while maintaining a clean and contamination-free environment, essential for high-purity materials processing.

After thoroughly comparing multiple suppliers and equipment options, the customer identified a vacuum molybdenum foil furnace as the ideal solution and reached out to us with a detailed list of technical requirements.

Why Brother Furnace

During the early stages of communication, the customer expressed key concerns about chamber cleanliness, temperature uniformity, vacuum performance, and system stability. Brother Furnace was selected for the following advantages:

• High-Purity Molybdenum Foil Chamber: Ensures a clean working environment, even at high temperatures, ideal for sensitive materials processing.

• Working Temperatures Above 1700°C: Suitable for a wide range of sintering and heat treatment applications.

• Stable Vacuum Performance: Configurable with high-quality diffusion pumps or turbomolecular pumps, ensuring long-term vacuum reliability.

• Customizable PLC Control System: Touchscreen interface, multi-segment programmable temperature control, and full data logging capabilities.

• Responsive Technical Support: Our engineering team provided full support throughout the selection, drawing confirmation, production, and remote installation phases.

After multiple rounds of technical discussions, the customer expressed strong confidence in both our product and our service and decided to proceed with the order.

Shipment Details

The furnace was completed after six weeks of production and assembly, followed by a comprehensive factory acceptance test.

To ensure safe transport, the equipment was securely packed in a reinforced wooden crate with anti-vibration and moisture-proof materials. The furnace was shipped via sea freight and is expected to arrive at the customer’s laboratory within two weeks. Meanwhile, we have prepared detailed installation manuals and will provide remote support to assist the customer with setup and commissioning.

Conclusion

This successful delivery not only reinforces Brother Furnace’s reputation in the North American market but also showcases our technical strength in high-temperature vacuum heat treatment solutions. The customer has given positive feedback on our product quality, communication efficiency, and customization capabilities. We look forward to continued cooperation and remain committed to delivering reliable and high-performance equipment to our global clients.